Abbey Veterinary Clinic – Vets in Sheffield
Clinic Overview
Abbey Veterinary Clinic is part of the Abbey Vets group with multiple branches. The practice advertises routine preventive care (vaccinations, microchipping, health checks) plus nurse clinics and ambulance collections, and states that a 24-hour emergency service is available. Recent reviews are mixed: several owners describe vets taking time to assess pets and explain options clearly (including not feeling rushed), while a small number report negative experiences such as rudeness on the phone, long waits for appointments, and feeling pressured about costs.
Concrete specifics mentioned include
- •Vaccinations are specifically referenced by owners (including a puppy’s second vaccination).
- •Some clients say the vet “takes time to assess & explain things thoroughly” and answers questions patiently.
- •Reception support is repeatedly singled out in one set of reviews for long-term help and compassion.
- •A minority of reviews mention difficulty getting appointments and dissatisfaction with staff attitude.
Services
From the clinic website summary
- •Vaccinations
- •Microchipping
- •Health checks
- •Nurse clinics
- •Ambulance collections
- •24-hour emergency service (described as available)
Species stated as treated
- •Cats, dogs, rabbits, birds, tortoises
Services mentioned in reviews
- •Puppy vaccination (second vaccination noted)
- •General check-up
- •End-of-life care/euthanasia support (one owner described the team as understanding during this)
People
- •Miguel (vet): Mentioned by name in recent reviews. One owner says they “never feel rushed,” and that he takes time to assess their dog and explain the problem thoroughly so they can understand what’s going on.
- •Kate (receptionist): Mentioned by name as having supported one client “for about 15 years,” described as compassionate and as going out of her way to ensure they’re looked after.
Reviews
4.1 stars from 44 reviews. - Multiple owners describe friendly, welcoming interactions and staff who answer questions without rushing (including during vaccinations).
- •One owner highlights detailed explanations and careful assessment from a named vet (Miguel).
- •Reception is praised in one review for long-term support and compassion (Kate).
- •Negative feedback includes a report of rude phone manner, complaints about long waits for appointments, and one review alleging the clinic focuses on money.
Animals Treated at Abbey Veterinary Clinic
Animals We Treat
Companion Animals
Opening Hours – Abbey Veterinary Clinic
Opening Hours
Hours
Reviews for Abbey Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 44 we track in total. Recent reviews may not be representative of overall sentiment.
Rachel Helliwell
a week ago
Very rude staff on phone.
Gregory Roe
4 months ago
Been going here for couple of years and they are always friendly and welcoming.
Gregory Roe
a month ago
Been going here for couple of years and they are always friendly and welcoming.
Nicola Slater
5 months ago
Would just like to say how Amazing Miguel at the HighGreen practice is. He treats my dog like he’s his own. We never feel rushed & he’s always happy to talk things through properly to make us understand what the problem is with our dog. He takes time to assess & explain things thoroughly & I genuinely feel he cares for the pets he treats. He’s so caring & makes you feel so comfortable when you’re upset & worried. Miguel is Amazing, a true professional & one I genuinely feel has the pets interest at heart. Kate, (receptionist) has looked after me for about 15 years with my dogs & she is also wonderful & caring. Always there for us, compassionate & will go out of her way to ensure we’re looked after. Thank you to you all at high green, you’re the best.
Nicola Slater
2 months ago
Would just like to say how Amazing Miguel at the HighGreen practice is. He treats my dog like he’s his own. We never feel rushed & he’s always happy to talk things through properly to make us understand what the problem is with our dog. He takes time to assess & explain things thoroughly & I genuinely feel he cares for the pets he treats. He’s so caring & makes you feel so comfortable when you’re upset & worried. Miguel is Amazing, a true professional & one I genuinely feel has the pets interest at heart. Kate, (receptionist) has looked after me for about 15 years with my dogs & she is also wonderful & caring. Always there for us, compassionate & will go out of her way to ensure we’re looked after. Thank you to you all at high green, you’re the best.
Mabin Mohan
a year ago
Sharon Gillott
2 years ago
Lovely staff , really helpful and Buddy had a great check up
S .Hodgson
2 years ago
Like the other review, I'd give them no stars if I could. They were recommended to me by friend, don't take your pet here animals are just a money maker for them. Tried to get my kittens vaccinated and spayed, you have to wait weeks for appointments and the staff are just uninterested and act like their doing you a favour. They just want your money.
Tee
7 years ago
Absolutely adore the treatment we've had with my dog and my new kitten. The staff are friendly and a pleasure to speak to. The vet knows his stuff and is very helpful with any questions. My dog recently had to be put to sleep and they were very understanding and human. I told his old vet that we recently switched from, and recieved no sympathy for such a difficult decision. Thank you Abbey vets, I will always stay loyal to them for the sake of my fur babies and the way they are/were treated.
Teresa Lees
7 years ago
Amazing vets. Highly recommend. Had to take my Rottweiler puppy for 2nd vaccination, the vet took his time and patiently answered our questions. A massive thank you to the receptionist who couldn't help us enough after we travelled from Nottingham and our puppy had been sick all over the back seat. Nothing was to much trouble. Lovely people. Thank you.
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