Abbey Veterinary Clinic – Vets in Sheffield
No Prices
No Prices Tracked
Independent
Clinic Overview
- Several reviewers speak very positively about the veterinary care, especially Stephen’s manner with anxious, reactive or first-time patients. - One recent owner thanked the team for helping give their pet “many more happy years,” suggesting strong support during longer-term treatment. - Reception and customer service remain the main source of criticism: some reviews describe helpful, supportive staff, while others mention rudeness, difficulty around lateness, and awkward cancellation or admin interactions.
Services
- •Routine and preventive care: vaccinations, microchipping, nurse clinics, and monthly puppy and kitten health checks.
- •Surgery and procedures: the clinic offers surgical treatment, with reviews specifically mentioning cat castration bookings and anaesthetic-risk discussions when a cat was unwell on the day.
- •Dental and oral health: dental care is part of the service mix, and reviews mention cats being advised about teeth cleaning during health-plan checks.
- •Emergency and practical support: the clinic promotes a 24-hour emergency service, plus visits and ambulance collections. Reviews also mention help securing urgent advice for a reactive dog.
- •Other support: pet insurance advice and alternative therapy are listed by the clinic.
- •Animals seen: reviews and clinic information mention cats and dogs, with rabbits, birds and tortoises also referenced.
Pricing
No published pricing information is currently available for this clinic.
People
- •Stephen (vet): repeatedly praised for a calm, kind and professional manner, including with a nervous German shepherd puppy, a reactive dog, and a pet receiving longer-term care.
- •Reception/front desk team: experiences appear mixed, with some reviewers describing very helpful support in arranging urgent appointments, while others report rude or dismissive interactions.
- •Wider team: one recent reviewer thanked the team for their support and dedication over a pet’s longer treatment journey.
Reviews
Google rating: 4.4/5 from 78 reviews.
- •Several reviewers speak very positively about the veterinary care, especially Stephen’s manner with anxious, reactive or first-time patients.
- •One recent owner thanked the team for helping give their pet “many more happy years,” suggesting strong support during longer-term treatment.
- •Reception and customer service remain the main source of criticism: some reviews describe helpful, supportive staff, while others mention rudeness, difficulty around lateness, and awkward cancellation or admin interactions.
- •A few reviews raise money-related frustrations, including concerns about pet health plan value and a complaint about a £25 deposit not being transferred after a procedure was postponed on clinical advice.
