Briar Vets Ltd

Briar Vets Ltd is described in clinic data as offering emergency veterinary services and being a veterinary nurse training facility. Recent reviews focus heavily on end-of-life care and pain/urgent appointments, with multiple owners describing kind support during euthanasia and a thorough assessment for sudden-onset pain (sent home with pain relief and probiotics). Reviews also contain a clear cost complaint about a non-emergency call-out euthanasia (£350 for a short visit) and a separate complaint about inconsistent advice between vets and lack of follow-up for an ongoing cat problem.

Services

• •Emergency/urgent care: Clinic data lists emergency veterinary services; reviews mention being seen for overnight-onset pain and owners recommending the practice for “routine and emergency care.”
• •Euthanasia / end-of-life care: Multiple reviews describe support during a dog’s final hours; one review specifically mentions a non-emergency call-out to euthanise a dog.
• •Surgery/operation care: One owner describes an operation and recovery plan designed to reduce stress for an easily-stressed dog.
• •Pain management & medical treatment: One review mentions a thorough assessment for pain (hips/lower limbs) with painkillers and probiotics provided.
• •Veterinary nurse training facility: Listed in clinic data.

Pricing

• •A reviewer reports being charged £350 for a non-emergency call-out euthanasia, and says no invoice was issued.
• •Another reviewer describes the practice’s fees as “very reasonable,” which conflicts with the above complaint.

People

• •Neil: Mentioned by name in a review thanking him and staff for making an operation and recovery “as stress free as possible” for a dog that is easily stressed.
• •Emily: Mentioned by name in a review describing a thorough assessment for sudden pain, with treatment described as “neither too little nor too much.”
• •Reception team (mixed feedback): One review describes a receptionist as “warm, professional and kind,” while another describes a “male receptionist” as rude and not listening on the phone, alongside concerns that “nothing ever gets done.”

Reviews

4.9 stars from 88 reviews. - Compassionate end-of-life support is repeatedly mentioned (e.g., “taking care of my dog… in her final hours”).

• •Efforts to reduce stress around procedures (one owner says everything was put in place to make surgery and recovery as stress-free as possible).
• •Thorough assessment and conservative-feeling treatment for acute pain (pain relief plus probiotics; described as appropriately balanced).
• •Conflicting experiences on administration and continuity: one reviewer alleges poor follow-up and inconsistent opinions between vets for a cat’s ongoing problem; another alleges an unexpectedly high charge for a call-out euthanasia and no invoice.