
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Linnaeus Veterinary Ltd T/A Calder Vets Ltd, located in Penistone, Sheffield, is a highly regarded veterinary practice, boasting a solid 4.7-star rating from 156 Google reviews. This high rating suggests a strong overall customer satisfaction, backed by numerous positive testimonials from pet owners who praise the clinic for its friendly, helpful, and sensitive staff.
Among the standout reviews, Adrian Dowle and Heather R highlight the excellent care and welcoming atmosphere provided by the team, while Antony White appreciates the detailed attention and empathy shown towards both animals and their owners. Antony also mentions the dedication of the staff, who work long hours to ensure the best care, and expresses a preference for the clinic despite having another vet closer to home.
However, not all feedback is entirely positive. Keith Fox recounts a negative experience involving issues with insurance claims and communication. His detailed account suggests a breakdown in record-keeping and customer service, highlighting potential areas for improvement.
The clinic is praised for its expertise in handling exotic pets, with Antony White noting their exceptional care for rabbits, which are often considered exotic animals. This specialization, along with the positive mention of specific staff members like Ansorie, Amy, Julie, and vet Michael, indicates a strong team dedicated to animal welfare.
While the clinic does not provide transparent pricing details in the reviews, one customer mentions opting for annual vaccinations at Calder Vets due to the high quality of care, despite a higher cost compared to another establishment.
Overall, Calder Vets appears to be a well-regarded clinic with a committed team, though it may benefit from addressing the communication issues highlighted in Keith Fox's review to ensure consistent customer satisfaction.
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