
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Springfield Veterinary Group, located in Sheffield, is a clinic that doubles as a veterinary nurse training facility. The clinic has a mixed reputation, with a Google Maps rating of 3.9 stars based on 54 reviews. Among the reviews, there is a notable contrast between very positive and very negative experiences.
On the positive side, several customers praise the compassionate and dedicated staff. One reviewer highlighted the exceptional care provided by a vet named Richard, who was particularly attentive to their rabbit's needs. Another review commends the clinic's response to emergencies, with staff showing great care and professionalism during a cat’s medical crisis. Positive mentions of staff members like Irene, Beth, and Greta, as well as the benefits of being part of the Healthy Pet Club, emphasize the clinic's efforts in providing thorough and caring service.
Conversely, there are critical reviews that raise concerns about consistency and transparency, especially regarding pricing and membership benefits. One reviewer expressed dissatisfaction with the communication and pricing discrepancies when trying to arrange a spay procedure for their cat. Another reviewer reported issues with the clinic's membership program, citing unmet promises related to flea and worm treatments and a lack of responsiveness, which led to a frustrating experience.
Pricing information is highlighted in one review, noting a spay procedure priced at £125 for a female cat and £95 for a male cat, with potential discounts through a health package plan.
In summary, Springfield Veterinary Group appears to have a dedicated team, but some customers have experienced inconsistencies in service and communication. The clinic may be a good choice for pet owners seeking compassionate care, but it's advisable to confirm details directly with the staff to avoid any misunderstandings.
Veterinary nurse training provided
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