Ark Veterinary Surgery

Ark Veterinary Surgery in Sheffield is a long-established IVC Evidensia practice with more than 50 years of history, treating companion animals as well as exotic pets. The clinic states that it provides 24-hour care and advice, and it holds RCVS Tier II status as a small animal general practice. Recent feedback especially highlights exotic and small mammal care, with owners praising clear explanations, practical aftercare support, and calm handling of emergencies and difficult cases.

Services

• •General small animal and companion pet care: the practice treats routine pet cases alongside more specialist exotic work.
• •24-hour care and advice: listed by the clinic.
• •Exotic pet care: a consistent theme in owner feedback, with examples including
• •Reptiles such as bearded dragons, blue tongue skinks, and tortoises, with treatment plus husbandry guidance.
• •Birds, including a parrot case owners credit the team with helping to save.
• •Rabbit care: reviews mention experienced rabbit handling, including a dental abscess removal with clear explanation of the procedure and aftercare.
• •Emergency treatment: recent feedback describes a rapid response to rat poison ingestion in a dog.
• •Euthanasia and end-of-life care: one owner describes compassionate support when a mini bearded dragon had to be put to sleep.
• •Aftercare support and owner education: reviews mention a recorded aftercare demonstration, a next-day nurse follow-up call, and practical advice to help prevent repeat problems.

Pricing

No published pricing information is currently available for this clinic.

People

• •Inigo (vet): repeatedly praised for exotic and rabbit care, with owners highlighting patience, clear explanations, non-judgmental support, and detailed husbandry advice. Reviews mention his work with a rabbit dental abscess, a long-running tortoise case, and parrot care.
• •Brian (vet): thanked by name in bird-related reviews, including one owner who says he was brilliant throughout a difficult case.
• •Sally (receptionist): described as friendly and helpful in a recent review.
• •Nursing team: one owner found a next-day follow-up phone call after a procedure especially reassuring and helpful.
• •Reception team: reviews describe them as friendly, understanding, and accommodating, including helping a late-arriving owner get seen promptly.

Reviews

Ark Veterinary Surgery has a 4.4-star Google rating from 420 reviews. Recent written feedback is very positive, with most comments focusing on communication, exotic-pet expertise, and supportive handling of stressful situations.

• •Strong exotic-pet reputation: several recent reviews come from owners of parrots, tortoises, bearded dragons, and a blue tongue skink, with repeated praise for knowledge and practical advice.
• •Clear explanations and aftercare: owners mention detailed guidance, a recorded aftercare demonstration for a rabbit procedure, and a next-day nurse follow-up call.
• •Calm, effective treatment in urgent or serious cases: examples include emergency care after rat poison ingestion and successful treatment for a skink with stuck shed.
• •Kind, approachable staff: reception and clinical staff are described as friendly, compassionate, and professional, including during a difficult euthanasia appointment.