White Cross Vets Sheffield

- Recent feedback is mostly very positive, with owners repeatedly describing the team as kind, friendly, supportive, and professional. - Several reviews highlight strong care during stressful situations, including one detailed account of emergency surgery followed by regular updates and continued aftercare. - Day-to-day service is also praised, with comments about easy appointments, medication ordering, a warm front-desk welcome, and staff still accommodating a late arrival.

White Cross Vets Sheffield is part of the White Cross Vets group within IVC Evidensia. The practice offers routine veterinary care as well as emergency support, with recent feedback describing emergency surgery followed by clear communication and ongoing aftercare. Owners also mention practical touches that help pets feel more comfortable, including a quieter waiting area for rabbits.

Services

•Routine appointments and ongoing care: Reviews describe appointments as easy to arrange, with support for common day-to-day needs such as medication ordering and follow-up care.
•Emergency care and surgery: Owners report urgent treatment including emergency surgery, with vets and nurses keeping them informed and explaining treatment clearly.
•Rabbit-friendly provision: A quieter area in the waiting room for rabbits is specifically mentioned by a recent reviewer.
•General consultations for dogs and cats: Recent visits include first puppy appointments and cat consultations, with staff described as friendly, calm, and helpful.
•Pet plan and preventive care: The practice offers a pet plan. Feedback on reminders is mixed, with one owner saying they had not received the vaccine and worming prompts they expected.

Pricing

No published pricing information is currently available for this clinic.

People

•Vets and nurses: Reviews consistently praise the clinical team for being knowledgeable, patient, reassuring, and clear when explaining treatment, especially during urgent cases.
•Reception and front-of-house staff: Owners describe a warm welcome and a friendly, helpful experience from arrival to departure.
•Handling during appointments: Recent feedback includes small touches that helped pets settle, such as giving treats during a cat appointment.

Reviews

White Cross Vets Sheffield has 4.8 stars from 452 Google reviews.

•Recent feedback is mostly very positive, with owners repeatedly describing the team as kind, friendly, supportive, and professional.
•Several reviews highlight strong care during stressful situations, including one detailed account of emergency surgery followed by regular updates and continued aftercare.
•Day-to-day service is also praised, with comments about easy appointments, medication ordering, a warm front-desk welcome, and staff still accommodating a late arrival.
•A small amount of mixed feedback focuses on cost and communication around the pet plan, with one reviewer describing prices as high and saying reminder texts had not been sent, while another said the plan included great offers.

Reviews for White Cross Vets Sheffield

Note: Showing the 10 most recent Google reviews out of 452 we track in total. Recent reviews may not be representative of overall sentiment.

Toni Evans

2 months ago

First visit to this vets yesterday with my new puppy. Highly recommend staff are lovely as soon as you walk through the door, the vet we saw really knew her stuff so friendly and helpful.

Bigsi

4 months ago

Will edit and update a few months from now. Not sure how I'm feeling about this vets. We've recently moved and had to switch here. Our previous vets are still on the ball and sending me texts when to administer wormers and when my dog is due vaccines but I've had radio silence from white cross since I signed up to their pet plan about 6 months ago. It also seems very pricey. My dog has frequent utis, our previous vet was charging around £100 for these with diagnosis and tablets. In this vets it came to £185, almost double. The pet plan contract has increased in price already too. The vets themselves seem nice, had no issues face to face.

mitch turner

5 months ago

I can’t thank these enough for the incredible care they’ve given to my dog. From the moment we walked through the door, the whole team has been nothing short of amazing. They not only handled her emergency surgery with professionalism and compassion, but they’ve also continued to provide wonderful care ever since. It’s clear that everyone there genuinely loves animals — they treated Millie as if she were their own, keeping me informed, reassured, and confident that she was in the best possible hands. The vets and nurses are knowledgeable, patient, and always take the time to explain everything clearly. Millie is thriving now, and I know that’s thanks to the dedication and kindness of this wonderful team. I’m so grateful to have found a practice that truly goes above and beyond. Highly recommend to anyone looking for caring, trustworthy, and skilled veterinary professionals

halina nur

6 months ago

I was with this vets practice for just over a year, changed as it was a 20 mile round trip for me and my pets so the journey could be stressful especially at busy times. I have always found them all, from the receptionists, nurses and vets, to be professional, kind, caring and friendly. I signed up to their pet plan which has some great offers. Would definately recommend them.

Lorna Shim

Absolutely 💯 love this vets all the staff are so kind supportive and tentative. Wouldn’t take my cat anywhere else.

clare dodds

Great vets with a quieter area in the waiting room for rabbits. Lovely staff.

tina marshall

7 months ago

Absolutely brilliant Vets :) couldn't ask for more tbh from walking in to coming out nothing is to much trouble x Amazing Staff from front of house to the Vets themselves x

festa4ever

9 months ago

Very warm welcome.and brill vets that looked after fur baby

Amber T

1 year ago

Great vets lovely friendly atmosphere, easy to make appointments and to get his medication ordered. We were late at our last appointment but still we’re seen and my cat really enjoyed getting treats.