Dog & Cat Vets in Sheffield

## Summary Peak Veterinary Practice offers routine veterinary care alongside nurse-led health clinics, and is also listed as a veterinary nurse training facility. Reviews describe practical, case-driven support such as being seen the same day for a critically unwell cat, a next-day recheck requested by the vet, and admission for monitoring when needed. Owners also mention a “plan” that “works well,” and one review describes the practice organising a referral to a specialist for liver-related illness. ## Services - **Nurse health clinics** (listed on the clinic website). - **Same-day appointments for urgent illness** (reported by an owner of a critically unwell cat who was seen the same day). - **Rechecks/follow-up appointments** (a vet asked for the cat to be brought back the next day). - **In-patient admission/monitoring** (a cat was admitted so he could be monitored). - **Referral to a specialist** (organised with a specialist vet for a cat with liver failure). - **General consultations and health checks** (one owner describes an “in depth health check” and discussion of different treatment options). ## People - **Madeleine (vet)**: mentioned as “excellent,” with an owner saying they trust her expertise for a rescue German Shepherd Dog. - **Isobel (vet)**: praised for listening to concerns, doing an in-depth health check, and offering different treatment options. - **Keith (staff member; role not stated)**: described as “outstanding” by one reviewer. ## Reviews **4.8 stars from 780 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Responsiveness for unwell pets:** same-day assessment for a critically unwell cat, next-day follow-up requested by the vet, and admission for monitoring. - **Communication and option-setting:** owners describe vets listening carefully and offering different treatment options. - **Support during end-of-life care:** one reviewer highlights sensitive, supportive handling when their cat was put to sleep. - **Facilities noted by owners:** waiting area described as having **separate areas for dogs and cats**. - **Cost/value mentioned (without specific prices):** one owner says the bill was “a fraction” of what they expected. - **Plans:** one reviewer says a “plan works well,” but no details are given in the reviews provided.

## Summary Park Veterinary Hospital describes itself as a 24-hour veterinary hospital established in 1985, with its own onsite emergency service running 24/7/365. The website highlights routine care (vaccinations, neutering) as well as complex surgery and diagnostic services. From the latest reviews available, owners most often describe thorough vets who explain options clearly, and repeat-use care (for example, regular monthly puppy visits to adjust flea/worming dosage). Practical set-up details also come up, including a cat-only area in reception. There are also a small number of serious complaints about communication—ranging from a report of a rude call ending abruptly to a detailed allegation of inadequate initial emergency wound treatment followed by difficult billing/complaints handling. ## Services - **Onsite emergency care**: The clinic states it provides its own onsite emergency service **24 hours a day, 365 days a year**. - **Routine preventive care** (website and reviews): - Vaccinations (listed on the website). - Parasite control advice/monitoring (a reviewer describes monthly puppy visits to ensure correct flea/worming dosage). - **Neutering** (listed on the website). - **Diagnostics and complex surgery** (listed on the website). - **Reception set-up noted by clients**: a **cat-only area in reception** is specifically mentioned in a recent review. - **Veterinary Nurse Training facility** (from the structured clinic data). ## People - **Lauren (vet)**: described by one cat owner as “very thorough and responsive,” with a manner that worked well for both cats and owners. - **Eoin (vet)**: credited by a cat owner with being “fantastic and thorough” in “getting to the bottom of the issues.” - **Other staff (reception, nurses, vets)**: multiple reviews describe staff listening carefully and giving “clear options.” One review alleges the opposite on the phone—reporting a receptionist being rude and ending the call. ## Reviews **4.7 stars from 214 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough vets and clear decision-making**: owners mention being listened to carefully and being given clear options; several specifically describe vets being thorough when investigating cat health issues. - **Ongoing, repeat visits for preventive care**: one owner describes monthly puppy check-ins to keep flea/worming dosage correct. - **Considerate handling of cats and older pets**: examples include respectful treatment of an elderly cat with frequent visits, and appreciation for end-of-life support and straightforward advice. - **Clinic environment detail**: a **cat-only area in reception** is highlighted as helpful. - **Communication and complaint handling concerns (minor to severe)**: one reviewer reports a rude receptionist and a call being ended; another detailed 1-star review alleges inadequate initial emergency wound care for a bitten puppy and a difficult dispute about charges/complaints (including mention of mediation and being told they were no longer welcome).

## Summary Medivet High Green – Beech House is part of the Medivet group, although one recent reviewer described it as “independent,” which conflicts with the clinic’s branding and website information. Based on the information available, this practice is set up for routine vet care with access to Medivet’s overnight emergency provision, and it’s also listed as a veterinary nurse training facility. Owners most often name a vet called **Alan** and describe long-term continuity of care (multiple reviews mention using him for years/decades). Specific examples from reviews include: same-day attention for a cat with **blood in the litter tray** with reported improvement within hours; support during a **“sad finish”** for a poorly cat; and **pre-appointment research** leading to a suspected diagnosis and **referral to a specialist** for confirmation (MRI later confirmed a rare brain tumour). One review describes a serious negative experience during a suspected **choking** emergency, including delays due to account lookup and a later deterioration requiring intubation elsewhere. ## Services - **Overnight emergency care access (via Medivet 24-hour centres):** the website states around-the-clock emergency care is available at one of Medivet’s 27 24-hour centres, with an overnight emergency consultation fee applied between **7pm and 9am**. - **General consultations / sick pet assessments:** reviewers describe visits for an unwell cat over a couple of weeks, and assessment/treatment of a cat with blood in the litter tray. - **Urgent presentation described by a reviewer:** one owner brought in a dog they believed was choking (their account describes delays before assessment). - **Referral to a specialist:** one reviewer reports Alan helped with referral to a specialist, with subsequent MRI confirming a rare brain tumour. - **Wildlife intake (as described by a reviewer):** one reviewer says the team took in injured wild birds for assessment and rehabilitation. - **Veterinary nurse training facility:** listed in the clinic’s structured data. ## Pricing - **£130** overnight emergency consultation fee (website states this is a nationwide price for consultations between **7pm and 9am**). - **£32** charge reported by one reviewer for a consultation during a suspected choking incident (single review report). ## People - **Alan (vet):** repeatedly named across reviews. Examples owners give include doing research before an appointment and proposing a diagnosis that later aligned with specialist findings; treating a cat with blood in the litter tray and seeing rapid improvement; and supporting owners through end-of-life care. - **Reception team / vet assistant at the desk:** several reviews mention helpful, professional, and sympathetic front-desk support, including during urgent worry about a cat and when bringing in injured wild birds. One reviewer describes the opposite—feeling the receptionist was dismissive during an emergency presentation and that registration/account checks delayed care. ## Reviews **4.8 stars from 539 reviews.** Themes below are drawn from the latest written reviews available to us. - **Long-term trust and continuity with the same vet (Alan):** multiple owners mention staying for many years/decades and returning with multiple pets. - **Case-handling examples owners highlight:** end-of-life support for a cat; rapid treatment after blood was found in a litter tray; diagnostic thinking plus **specialist referral** (with MRI confirming a rare brain tumour). - **Front-desk experiences are usually praised but not consistently:** several describe reception as professional and sympathetic; one describes a distressing delay and lack of compassion during a suspected choking emergency. - **Urgent-care experience is mixed:** one owner reports being seen and helped quickly for a sick cat; another reports delays, a brief assessment, and later emergency escalation elsewhere.

## Summary Highfield Veterinary Centre offers routine and preventative care alongside on-site diagnostics (including imaging and blood testing), and it treats a wide range of pets beyond cats and dogs (rabbits, guinea pigs, ferrets and hamsters are listed on the clinic’s site). Reviews repeatedly mention clear explanations, being given treatment options without pressure, and practical follow-through—such as re-checking a kitten “under warranty” after a spay when she became unwell over a weekend and helping an owner with insurance paperwork. The clinic is listed in your data as a veterinary nurse training facility. Emergency care information is mixed: your clinic data lists emergency/24-7 (or extended-hours) services, while the clinic’s website mentions emergencies but does not clearly state out-of-hours provision. ## Services Based on the clinic website and reviews, services and capabilities mentioned include: - Routine health checks and dietary advice - Vaccinations (dogs, cats and rabbits) - Neutering (a kitten spay is specifically mentioned in reviews) - Microchipping - Diagnostic testing: - Radiology (X-rays) - Ultrasound/scanning - Blood tests including haematology and biochemistry - Dental hygiene - Pet cremation - Species seen (as listed on the website): cats, dogs, rabbits, guinea pigs, ferrets, hamsters - Emergency care: the website references emergencies but doesn’t specify out-of-hours provision; your clinic data indicates 24/7 or extended-hours emergency services (this is not clarified on the site summary) ## People Named team members mentioned in reviews: - **Sophie** (role not stated): thanked for helping clean and care for an owner’s badly bitten hand after a kitten bite. - **“Dottor Fran”** (appears to be a vet): repeatedly credited with “going above and beyond” during a cat’s long illness, combining medical care with ongoing support and communication. - **Nurses: Abi, Stacey, Sophie, Morgan**: praised for regular, detailed updates during hospitalisation and for keeping the owner informed. - **Molly** (role not stated): described as helping guide an owner through a difficult end-of-life decision and providing support in the moment. ## Reviews **Google rating: 4.7 stars from 578 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple reviews describe staff giving **lots of information**, offering **alternative treatment advice**, and **explaining options and costs** without pressuring owners into one route. - **Support during euthanasia and serious illness** comes up repeatedly (kindness when saying goodbye; emotional support for owners; keeping pets calm, including distracting a dog while owners said goodbye). - **Follow-up and problem-handling**: one owner reports their kitten was taken back “under warranty” after a spay when she seemed unwell, and treated kindly; another mentions the team “sorted the insurance out” for them. - **Facilities/experience**: a “calm and quiet” waiting room is mentioned, as is a dedicated **cat area**; the premises are described as **clean**. Owners also mention **online booking** and **appointment reminders**. - **Critical feedback exists**: one reviewer reports a prolonged period of tests for a cat with bloody diarrhoea and vomiting, feeling the practice did not pursue answers beyond suggesting hypoallergenic food (which they say the cat was already eating). Another 1-star review is present without written detail.

## Summary Hallam Veterinary Centre describes itself as a long‑established small‑animal practice accredited by the RCVS, offering routine care (vaccinations, parasite advice, neutering) and cardiology referrals. Recent reviews include examples of vets giving detailed phone explanations and prognosis discussions during end‑of‑life care, and an emergency case where staff stayed after closing to continue treatment so a cat didn’t need to stay in kennels overnight. One detailed negative review alleges a rigid policy of not prescribing antibiotics for wounds unless infection is demonstrated, and describes an initial consultation where a bite wound wasn’t cleaned or properly examined (followed by improvement after a later visit with a different vet). ## Services - Small‑animal veterinary care (stated on the clinic website). - Preventative care: - Vaccinations - Worming and flea advice - “Full preventative healthcare programmes” (website wording) - Neutering (website). - Cardiology referrals (website). - Emergency care is referenced in reviews (e.g., a cat’s emergency treatment with ongoing updates), but specific out‑of‑hours arrangements are not stated in the website summary provided. - Wildlife seen at least occasionally: a reviewer describes bringing in an injured hedgehog and receiving a detailed update from the Head Vet (review). ## Pricing - Wellness screening: £60 (website text). - Pet health plan: “Pet Health Club® Plus plan” mentioned, including consultations as part of the plan (website text), but no plan price is stated. - Pet travel: registered clients get 10% off “trusted pet travel with PetAir” (website text). ## People - **Billy (vet)**: mentioned in an end‑of‑life situation; the owner describes him walking them through what was happening by phone, explaining options and prognosis “with sympathy and pragmatism” (review). - **Head Vet (name not given)**: described as coming to reception to provide a detailed update on an injured wild hedgehog (review). - **Abi (vet)**: referenced in a complaint review as “very sensible and competent,” with the reviewer saying she weighed their cat correctly on a prior visit (review). - **Clinical director (name not given)**: in one detailed review, the owner reports dissatisfaction with his response to a complaint (talked over them, framed it as “rapport” rather than reflecting on concerns) (review). ## Reviews **4.8 stars from 380 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication and updates:** owners describe being kept updated during urgent care and having questions answered; one review highlights staying late to continue treatment so a cat didn’t have to remain in kennels overnight. - **Support around euthanasia and bereavement:** multiple reviews mention calm, detailed explanations of options/prognosis and comforting follow‑up interactions with reception/desk staff after a pet’s death. - **Appointments and overall experience:** one reviewer says the practice has “really improved” and that it’s easy to get an appointment. - **Antibiotics/wound management disagreement:** one detailed 3‑star review alleges the clinic would not prescribe antibiotics for a bite wound until infection was evident and describes inadequate initial wound examination/cleaning; the same reviewer reports a later appointment with a different vet that examined and treated the wound effectively, but remained unhappy with the clinical director’s handling of the complaint.