Companion Care (Sheffield Wadsley Bridge) Ltd T/A Vets4Pets

- Several recent reviewers praise the team’s manner, describing staff as caring, considerate and professional, including during difficult end-of-life situations. - One detailed review describes strong support for a newly diagnosed diabetic cat, with Paris, Becs, Liv, Jess and Megan all mentioned positively for clear advice, empathy and ongoing communication. - Some negative feedback focuses on organisation and continuity, including a report of a dog’s spay being cancelled twice and appointments being repeatedly changed.

Companion Care (Sheffield Wadsley Bridge) trades as Vets4Pets, part of the Vets4Pets network. The clinic lists in-house diagnostics including a lab, digital X-ray and ultrasound, along with separate dog and cat wards and an isolation unit, indicating capacity for routine care, investigations and hospitalisation. Recent feedback is mixed: some owners praise the team’s support with complex and end-of-life cases, while others report appointment disruption and concerns about cost and communication.

Services

•Routine and preventative care: consultations, vaccinations including kennel cough, microchipping, nurse clinics, weight clinic, nutritional advice and health plans.
•Diagnostics and monitoring: in-house laboratory testing, blood pressure monitoring, ECG, digital X-ray and ultrasound. Recent reviews also mention support around a cat’s diabetes diagnosis and an urgent cat case involving possible lily exposure.
•Surgery, dentistry and hospital care: general anaesthetic, operating theatre, spay and castration, dentistry, soft tissue surgery, orthopaedics including cruciate surgery, airway surgery and ear surgery. The practice also lists a hospital ward, separate dog and cat wards, and an isolation unit.
•Other support: acupuncture, bereavement support, medication and pharmacy services, written prescriptions on request, and surgery referrals.
•Emergency and species seen: out-of-hours care is directed to Vets4Pets Barnsley. The website mentions treatment for dogs, cats and rabbits.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The website lists out-of-hours care via Vets4Pets Barnsley, with a £219 consultation charge after 9pm. Recent reviews are more critical on cost, with some owners describing the practice as expensive; one reported a £97 charge linked to a cat urine sample, and another objected to an estimated £700 treatment plan for possible lily exposure.

People

•Paris: praised for a direct, clear approach during a cat’s diabetes diagnosis, and separately thanked for staying with a dog in its final minutes.
•Becs: highlighted for knowledge, empathy and a collaborative approach.
•Liv: thanked for ongoing helpful information.
•Jess: remembered for warmly greeting a returning patient by name.
•Megan: included in thanks for respectful, professional treatment.
•Reception staff: described as friendly, even in an otherwise negative review.

Reviews

Google rating: 4.4/5 from 516 reviews.

•Several recent reviewers praise the team’s manner, describing staff as caring, considerate and professional, including during difficult end-of-life situations.
•One detailed review describes strong support for a newly diagnosed diabetic cat, with Paris, Becs, Liv, Jess and Megan all mentioned positively for clear advice, empathy and ongoing communication.
•Some negative feedback focuses on organisation and continuity, including a report of a dog’s spay being cancelled twice and appointments being repeatedly changed.
•Cost and communication are recurring concerns in recent comments, including complaints about high pricing, a disputed urine-sample charge, and one owner feeling a possible toxic exposure case moved too quickly to a costly treatment plan without enough clinical discussion first.

Reviews for Companion Care (Sheffield Wadsley Bridge) Ltd T/A Vets4Pets

Note: Showing the 8 most recent Google reviews out of 516 we track in total. Recent reviews may not be representative of overall sentiment.

Vitalija Popova-Žuka

1 month ago

I contacted the clinic with concerns that my cat may have been exposed to lilies. Initially, I was told there was no availability, but later I received a call back and was offered an appointment, which I appreciated. However, once I arrived with my cat, I was surprised that no one asked for detailed information about what had happened, how much exposure there may have been, or how my cat was behaving at the time. There were no clinical questions about symptoms, appetite, vomiting, or general condition. Instead, I was presented with an estimate of approximately £700 and informed that treatment would only begin after payment. At that time, my cat was showing no signs of illness or deterioration. Given the absence of symptoms and the lack of assessment or discussion, I decided to take him home and seek alternative advice. While monitoring him closely afterwards, he continued to show no signs of illness, and it now appears that this was likely a false alarm. Had I agreed immediately to the proposed treatment, my cat would have undergone invasive procedures and hospitalisation unnecessarily. I fully understand that lily exposure in cats can be serious and that clinics must act with caution. I also believe that the clinic likely helps many animals in genuine emergency situations, and I respect the work that veterinary teams do in critical cases. This is not a personal criticism of any individual staff member, but rather feedback about the overall approach and communication I experienced. However, I left feeling uncomfortable and somewhat misled, as the focus seemed to move very quickly towards a costly treatment plan rather than towards a careful clinical evaluation of my cat’s actual condition. I had expected a thorough medical discussion before being asked to commit to such a significant financial expense, and unfortunately this experience affected my trust. I am sharing this not to discredit the clinic’s work, but to provide a fuller picture of my personal experience so that others can make informed decisions.

Susan Clarke

Very caring and sympathetic to me on the loss of my two chihuahuas Lulu and Laila treated them both with dignity and kindness and so supportive towards me Thank you Paris for staying with Laila in her last few minutes of her life and thank you to all the staff

Rebecca

2 months ago

Fred Allsop

4 months ago

Took a wee sample for my cat charged £97 as could not get to Barnsley one,who was dealing with the original traetment,when told Barnsley said would have charged £16 so new name for this place is Vets for Money.

Charlie Parker

Lovely staff members throughout the entire building. Super considerate too when animals are unwell, really shows how much they truly do care

Carol Law

The worst vets I have ever known and I've had dogs all my life! Important surgery cancelled twice, so nearly a year on still need my dog spaying. Changed dates they needed to see her lots of times & kept changing wrongly. Only using locum vets. Other appointments altered too. The only positive thing I can say is the reception staff are friendly

Luc Piekarska

5 months ago

This review feels about 2 months coming but I want to say a massive thank you to Paris, Becs, Liv, Jess and Megan for their respectful and professional treatment of my little (newly diagnosed) diabetic cat Lola. A very unexpected diagnosis threw me into stress, sadness and uncertainty a month ago. Paris' no nonsense, upfront approach allowed me to act quickly and get Lola on the route to stabilisation following the gold-standard she recommends. Bec's knowledge and empathy add into to the reassurance that they know best and will not just tell me what to do, but also work with me if something doesn't feel right. Whilst Lola is now greeted with the familiar 'Hola Lola' from Jess, I'm also being armed with more and more helpful information from Liv. This team is a well-oiled machine of incredible women and I am lucky to have them as my vet team for me and my girls :)

Andy Thackeray

Triple the cost of local vets. How do they get away with these prices?