Companion Care (Sheffield Wadsley Bridge) Ltd T/A Vets4Pets

Best vets I've been to. World class reception team. My cat is very happy with the level of service she received.

I had a very bad experience with these vets, and I would not recommend them to anyone, unless you have heaps of time and money to simply waste.

I am extremely disappointed with this 'practice'. I only signed my cat, Sam, to this practice last week. I am already looking to find elsewhere. Sam had an appointment to have his bloods taken today (£340.00). When i saw the nurse, I was told that I wasnt allowed to stay with him while they did this . They said that they had to take him into a back room, where other pets were undergoing surgery. Apparently this is common practice. After 5 minutes, they returned Sam to me. They had shaved his throat, but they had been unable to take his bloods, because, they said, he had become too distressed by the noises in the back !! They suggested that I make a new appointment, and they would send me home with a sedative to administer to him 90 minutes before his new appointment. I had paid out £20.00 for a cab for this failed appointment, and it was now going to cost me another £20.00 for the next appointment, (plus the cost of the sedative.) Unlike today's vets, i do not have a bottomless pit of money !! I asked if they could administer the sedative there and then, and i would go to the coffee shop and bring Sam back in 90 minutes. They refused, ( despite them having already shaved Sam's throat) ,saying that they had other appointments. It would have taken them 2 minutes to take Sam's blood's, but they preferred to waste hours of my time, push me around, cost me cab fare i could barely afford, and cause distress to my cat for absolutely no reason whatsoever. . This practice uses only locum vets too, so there are times and days where only a nurse is available ! They are also very badly stocked with the usual vet treatments for flea and worming, telling people to buy a spot on off the shelf to cover the pet until they get stock ! Also, when you need to call them I suggest you book an entire day off work while you wait for someone to pick up the phone!! Call me old fashioned, but what has become of common decency, respect and consideration ? They seem to be becoming very much a one way street, with no recourse to mutual concessions or a little give and take, just a disrespectful and unjustified power play that is obscenely costly to the customer. This is a ridiculous way to treat both the client and their pet. Rude, self- centred, and horribly inconsiderate. It would have been so simple for them to have met my request to sedate Sam and take his bloods 90 minutes later. They are not deserving of customers if this is how they treat them. Avoid like the plague.

I contacted the clinic with concerns that my cat may have been exposed to lilies. Initially, I was told there was no availability, but later I received a call back and was offered an appointment, which I appreciated. However, once I arrived with my cat, I was surprised that no one asked for detailed information about what had happened, how much exposure there may have been, or how my cat was behaving at the time. There were no clinical questions about symptoms, appetite, vomiting, or general condition. Instead, I was presented with an estimate of approximately £700 and informed that treatment would only begin after payment. At that time, my cat was showing no signs of illness or deterioration. Given the absence of symptoms and the lack of assessment or discussion, I decided to take him home and seek alternative advice. While monitoring him closely afterwards, he continued to show no signs of illness, and it now appears that this was likely a false alarm. Had I agreed immediately to the proposed treatment, my cat would have undergone invasive procedures and hospitalisation unnecessarily. I fully understand that lily exposure in cats can be serious and that clinics must act with caution. I also believe that the clinic likely helps many animals in genuine emergency situations, and I respect the work that veterinary teams do in critical cases. This is not a personal criticism of any individual staff member, but rather feedback about the overall approach and communication I experienced. However, I left feeling uncomfortable and somewhat misled, as the focus seemed to move very quickly towards a costly treatment plan rather than towards a careful clinical evaluation of my cat’s actual condition. I had expected a thorough medical discussion before being asked to commit to such a significant financial expense, and unfortunately this experience affected my trust. I am sharing this not to discredit the clinic’s work, but to provide a fuller picture of my personal experience so that others can make informed decisions.

Very caring and sympathetic to me on the loss of my two chihuahuas Lulu and Laila treated them both with dignity and kindness and so supportive towards me Thank you Paris for staying with Laila in her last few minutes of her life and thank you to all the staff

Took a wee sample for my cat charged £97 as could not get to Barnsley one,who was dealing with the original traetment,when told Barnsley said would have charged £16 so new name for this place is Vets for Money.

Lovely staff members throughout the entire building. Super considerate too when animals are unwell, really shows how much they truly do care