Park Veterinary Hospital

Park Veterinary Hospital in Sheffield says it has operated as a 24-hour veterinary hospital since 1985, with its own onsite emergency service available 24/7, 365 days a year. The practice highlights routine care such as vaccinations and neutering alongside diagnostics and more complex surgery. Recent feedback is largely positive about thorough vets, clear explanations and caring treatment, with a smaller number of complaints focused on communication and complaint handling.

Services

•24-hour emergency care: the hospital says it provides its own onsite emergency service day and night throughout the year.
•Routine and preventive care: vaccinations, neutering, and ongoing parasite-control support are part of the core service offering. Reviews mention regular puppy visits to keep flea and worming doses correct.
•Diagnostics and surgery: the practice says it offers diagnostic work and complex surgery. Recent reviews also mention cat dental surgery being handled well where there was a pre-existing condition.
•Care for cats and older pets: reviews repeatedly mention cat care, including thorough work-ups for ongoing issues, respectful handling of elderly cats, and a cat-only area in reception.
•End-of-life support: owners describe straightforward, compassionate support when making difficult decisions for older pets.
•Training role: the clinic is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews do not talk much about routine pricing, though one negative review raises a dispute over charges linked to a complaint about emergency treatment.

People

•Lauren (vet): repeatedly praised for being thorough, responsive, and especially good with cats.
•Katie (vet): thanked for carrying out dental surgery on a cat with a pre-existing condition, with the owner reporting a strong outcome afterwards.
•Eoin (vet): described as thorough and effective in investigating a cat’s health problems.
•Jess (receptionist): one reviewer specifically mentions a friendly and efficient first phone call with Jess.
•Wider team: reviews often speak positively about receptionists, veterinary nurses and vets as friendly, compassionate and clear in explaining options, although one reviewer reports a rude phone interaction with a receptionist.

Reviews

Google rating: 4.7/5 from 215 reviews.

•Many owners describe the team as friendly, careful and clear, with vets who listen well and explain options in a practical way.
•Named praise appears for Lauren, Katie and Eoin, especially around cat care, dental treatment and thorough investigation of ongoing issues.
•Reviews also mention supportive repeat care, including monthly puppy check-ins for flea and worming treatment, as well as compassionate help with elderly pets and end-of-life decisions.
•Negative feedback is less common but notable, mainly around communication; examples include a complaint about a rude phone call and one serious review alleging poor initial emergency wound treatment and difficult complaint handling.

Reviews for Park Veterinary Hospital

Note: Showing the 10 most recent Google reviews out of 215 we track in total. Recent reviews may not be representative of overall sentiment.

Shai Ebony

1 month ago

Would not recommend! Just contacted the vet and the receptionist was very rude and put the phone down on me.

Helen Caley

2 months ago

I couldn’t recommend Park Veterinary Hospital enough! From the first phone call when we needed to register our cat urgently and I spoke to receptionist Jess everyone has been so friendly and efficient. With a previous local vet practice getting simple things done always felt difficult and I felt I had to fight and advocate more than I should have for my cat, this left me quite traumatised when my cat was very unwell. Now I am registered with Park Vets the difference is night and day, all the staff here want to help and there is a common-sense approach. A big thanks to vet Lauren who goes above and beyond for my two cats. And another big thanks to vet Katie who did dental surgery on my cat where the procedure wasn’t going to be entirely straight forward due to her pre-existing condition. Katie took amazing care of my cat and I am very pleased to say that my cat has a new lease of life post-surgery which is more than I could have hoped for! Thank you all!

Anne Caley

3 months ago

Both myself and my daughter take our cats to Park Veterinary Hospital and we are very satisfied with the care they provide. We have recently seen vet Lauren and think she's a great vet! She is very thorough and responsive and goes above and beyond the call of duty. Her manner with both pets (in this case cats) and humans is spot on. We also like the fact that there is a cat only area in reception and receptionists are always very friendly.

MICHAEL ROWLEY

4 months ago

Friendly helpful staff always seem to put the pet first seeing my new puppy every month to make sure she has the correct dosage for her worming and flea treatment. So helpful when we lost our older dog with the care she had before she passed over the rainbow 🌈

Would not recommend! Just contacted the vet and the receptionist was very rude and out the phone down on me.

Alley Bridge-York

6 months ago

They're always great, listen to us carefully and give us clear options. The staff are all lovely. Our dog is actually excited to come to the vet!

Lucy Bradley

7 months ago

I can’t thank Eoin enough. He’s been fantastic and thorough getting to the bottom of the issues with our cat. Really wonderful vet.

Laura Kendal

I highly recommend this veterinary practice and thank them for the kind and compassionate care of my rather elderly cat. All of the staff - from receptionists, veterinary nurses and vets - are kind, caring and compassionate. Our 'old lady' is requiring increasingly frequent visits and continues to be treated with the upmost respect. I can't remember the names of individual vets, but they have all been fantastic. Thank you.