RSPCA Sheffield Branch Welfare Clinic

- Positive reviews often focus on friendly, kind staff, with several people describing the team as attentive and welcoming. - Cat adoption and cattery experiences are a clear strength: reviewers say the process felt straightforward, and adopted cats were well cared for before going home. - George is mentioned by name in cattery feedback for helping match an adopter with a cat and providing particularly thoughtful service.

RSPCA Sheffield Branch Welfare Clinic is an animal welfare charity and rescue centre in Sheffield. It includes a cattery and supports cat care, rehoming and adoption. Recent feedback continues to highlight helpful staff and positive adoption experiences, alongside some complaints about phone access and appointment arrangements.

Services

•Animal welfare charity and rescue centre.
•Cattery, cat care and rehoming: reviews frequently mention cats being well looked after in the cattery before going to new homes.
•Adoption support: adopters describe the process as straightforward, with staff helping them through matching and rehoming.
•Visits by appointment: one reviewer reported being unable to view a dog without a pre-arranged appointment, even during opening hours.

Pricing

No published pricing information is currently available for this clinic.

People

•George (cattery staff): named in reviews as especially attentive and kind, helping adopters find a cat and making the rehoming experience feel supportive.
•Wider team: reviewers often describe staff more generally as lovely, attentive and helpful during cattery visits and the adoption process.

Reviews

Google rating: 4.4/5 from 236 reviews.

•Positive reviews often focus on friendly, kind staff, with several people describing the team as attentive and welcoming.
•Cat adoption and cattery experiences are a clear strength: reviewers say the process felt straightforward, and adopted cats were well cared for before going home.
•George is mentioned by name in cattery feedback for helping match an adopter with a cat and providing particularly thoughtful service.
•Negative feedback includes difficulty reaching the centre by phone, frustration about needing an appointment to view a dog, and one serious complaint about how a welfare concern was handled.

Reviews for RSPCA Sheffield Branch Welfare Clinic

Note: Showing the 10 most recent Google reviews out of 236 we track in total. Recent reviews may not be representative of overall sentiment.

Gary Spooner

4 months ago

Nice staff

Tracy Higginbottom

5 months ago

Lovely staff peiple and prices. Nice atmoshere too !

Maxine Chapman

9 months ago

tilliee Lane

Absolutely amazing staff in the Cattery especially 'George' who helped us find our beautiful new baby Wayne (who us settling in spectacular btw) super attentive and kind. 10/10 customer service and care!

matthew holmes

11 months ago

Couldn't get through to the centre by phone so thought I'd drive over ( in opening hrs ) to see a dogs who's been here some time . Arrived to reception only to be told an appointment needs to be made so you can't see him now . Pathetic....... hardly no wonder he's still here

Lily

1 year ago

We recently adopted two lovely cats from RSPCA Sheffield and found the whole process really straightforward. The staff were very attentive and helpful throughout the process. Our two boys were so well looked after in the cattery and are now settling in their new home really well. Thanks for everything and all of the lovely staff who’ve looked after them 🥰

Shabnam Rafique

Listened to one sided narrative and accusations of animal abuse/neglect from neighbours with questionable motives; and about to take my then pet cat away from my home while I was out of Sheffield! Did not stop to listen to a family member speaking on my behalf or; consider the opportunity to have my pet cat placed with them until I got back home. Did not even bother to speak to me on the phone; all I got to know was my cat was about to be taken by them this proved to be a very emotionally distressing experience. Luckily our then pet cat stayed within the family home; it was the neighbours who turned out to be the abusers eventually turning the pet cat ferral! To this day I have not recieved and apology from the RSPCA or a replacement cat and have moved from the location where this happened. The RSPCA owe me a pet cat!

Andy Nightingale

6 years ago

Was lucky enough to go on the Open Day and have behind the scenes tour of the cattery. What amazing work the staff do here. We saw up close the hard work that it takes to keep this place going. Well done all!