RSPCA Sheffield Branch Welfare Clinic

RSPCA Sheffield Branch Welfare Clinic is described on its website as a self-funding animal welfare charity and rescue centre. From the latest reviews available, it appears set up strongly around rehoming and cattery support: multiple reviewers describe adopting cats and being supported through the process, including a named staff member in the cattery (“George”) who helped match an adopter with a cat. Reviews also indicate appointments may be required to view animals (one reviewer arrived during stated opening hours but was told they needed an appointment). Feedback is mixed: several reviews describe a straightforward adoption experience and attentive staff, while one review describes an emotionally distressing experience involving welfare intervention and lack of direct phone contact.

Services

• •Animal welfare charity and rescue centre (website).
• •Cattery / cat care and rehoming: several reviewers describe adopting cats, cats being cared for in the cattery, and staff support during adoption.
• •Adoption support: reviewers mention the process being “straightforward” and staff being attentive and helpful throughout.
• •Visits by appointment: one reviewer reports being unable to view a dog without a pre-made appointment, even after arriving during opening hours.

People

• •George (cattery staff): mentioned by name in reviews as helping adopters find a cat and being “super attentive and kind,” with adopters describing strong customer service and care during the rehoming process.
• •Other staff are repeatedly described in general terms as helpful/attentive during adoption and cattery interactions, though most reviews don’t provide specific actions beyond support through the process.

Reviews

4.4 stars from 236 reviews. - Cat adoption experiences are frequently described as straightforward, with staff guiding owners through the process and cats reported as well cared for before going home.

• •Cattery staff interactions are a repeated positive, including a named staff member (“George”) who helped match an adopter with a cat.
• •Access/communication frustrations appear in negative reviews: one person reports not being able to get through by phone and being turned away because they hadn’t booked an appointment to view a dog.
• •Welfare enforcement complaint: one reviewer describes the organisation acting on third-party allegations without speaking to them directly, which they say was highly distressing.