Sheffield (Birley Moor) Vets4Pets – Vets in Sheffield
Clinic Overview
- Kindness and compassion: several reviewers describe lovely, caring staff, with praise for the way difficult situations were handled. - Helpful support during emergencies: positive examples include staff keeping owners updated, caring for an unwell pigeon, and going above and beyond to try to arrange specialist help for a parrot. - Day-to-day experience: owners mention a clean environment, that the clinic is easy to get hold of, and that parking outside is straightforward.
Services
- •Out-of-hours care: emergency cover is provided via Vets Now when the clinic is closed.
- •Diagnostics and imaging: the practice lists an in-house laboratory, biochemistry and haematology testing, electrolyte assessment, blood pressure monitoring, digital X-ray, dental X-ray, and ultrasound. Reviews also mention X-rays for a parrot at the practice.
- •Surgery and dentistry: listed surgical work includes soft tissue surgery, orthopaedics, cruciate surgery, fracture repair, airway surgery, ear surgery, and arthroscopy, alongside anaesthesia and an operating theatre. Review examples include cat spaying and dental extractions.
- •Hospital and higher-dependency care: the clinic lists a hospital ward, isolation unit, oxygen chamber, and chemotherapy/cancer treatment.
- •Routine and nurse-led care: microchipping, prescriptions and medication, nurse clinics, weight clinics, and nutritional advice are all listed.
- •Other listed services and facilities: dermatology, home visits, puppy parties, rabbit medicine and testing, and status as a Veterinary Nurse Training practice. The clinic also states it has separate cat and dog waiting areas and separate kennel wards.
- •Recent care examples: reviews describe owners being kept updated during an animal’s stay, staff trying to arrange specialist transfer for an unwell parrot, and the team taking in an injured pigeon and providing compassionate updates.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Public pricing information appears limited rather than comprehensive. Reviews are mixed on value: some complaints focus on charges or money, and one older review mentions paying around £500 for dental extractions.
People
Karol is named in a review as part of the team that helped make a pet’s stay as comfortable as possible, alongside the wider vet team and the out-of-hours Vets Now staff. Veterinary nurses are also specifically praised for compassion, including sensitive support around end-of-life visits. Some reviews, however, describe colder reception interactions and poor communication.
Reviews
Google shows 4.6 stars from 545 reviews. Recent written feedback is mixed despite the strong overall rating.
- •Kindness and compassion: several reviewers describe lovely, caring staff, with praise for the way difficult situations were handled.
- •Helpful support during emergencies: positive examples include staff keeping owners updated, caring for an unwell pigeon, and going above and beyond to try to arrange specialist help for a parrot.
- •Day-to-day experience: owners mention a clean environment, that the clinic is easy to get hold of, and that parking outside is straightforward.
- •Complaints and concerns: negative reviews include reports of poor communication after a cat spay, problems with appointment handling at reception, and serious allegations around diagnosis, aftercare, and dental treatment.
