Springfield Veterinary Group

Springfield Veterinary Group is part of CVS and is an RCVS-accredited veterinary hospital established in 1964. It offers 24-hour care through its on-site MiNightVet emergency service and is equipped for both routine appointments and more advanced diagnostics and referrals, including CT, X-ray, ultrasound and an in-house lab. The practice also holds multiple RCVS “Outstanding” awards, including for Emergency & Critical Care.

Services

• •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, six-month health checks, nurse clinics and blood pressure checks.
• •Surgery and dentistry: neutering, general surgery and dental treatment. Recent reviews mention successful dental work with extractions and a smooth recovery, as well as prompt treatment for an injured nail shortly before closing on a Saturday.
• •Diagnostics and referral work: diagnostic testing and imaging, including an on-site CT scanner, X-ray, ultrasound and in-house laboratory, alongside listed referral services in orthopaedic surgery, soft tissue surgery, keyhole surgery and internal medicine.
• •Other services: acupuncture, grooming and nail clipping, anal sac expression, GB pet travel documentation, home visits and 24-hour emergency care.
• •Species treated: dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets, reptiles and tortoises. Reviews particularly highlight care for guinea pigs, rabbits and a rescue ball python, with owners praising clear explanations and thorough work-ups.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners describe prices as expensive but broadly in line with other vets, while others felt fees were more reasonable than elsewhere, particularly for guinea pig care. One review also mentions the Healthy Pet Club as a way to reduce the cost of a dental procedure.

People

• •Stephen Thompson: thanked by one owner for long-term support and care, including recent treatment for their 14-year-old Labrador.
• •Sarah (veterinary nurse): praised for helping a severely anxious dog settle during a review appointment, with the owner noting they left calm and tail wagging.
• •James (vet): repeatedly praised for exotic and small-animal cases, including guinea pigs, rabbits needing regular dental burring, and a rescue ball python. Owners describe him as knowledgeable, clear and compassionate.
• •Rachael Frost (Senior Veterinary Surgeon): named for ongoing support and compassionate end-of-life care, including sending a condolence card with a paw print afterwards.

Reviews

Google rating: 4.1 stars from 106 reviews.

• •Recent feedback is strongly positive about the overall team, with vets, nurses and reception staff described as caring, professional and friendly.
• •Owners often mention calm, compassionate handling in stressful situations, including support for an anxious dog and urgent treatment for a greyhound that had ripped a nail off.
• •Exotics and small pets are a recurring strength in written reviews, especially guinea pigs, rabbits and reptiles, with James frequently named for detailed explanations and thoughtful decision-making.
• •Other recent examples include successful dental treatment with a quick recovery, and especially compassionate end-of-life support that left a lasting impression on one family.