Community Pet Clinic – Vets in Sheffield
Clinic Overview
Community Pet Clinic is part of PDSA (a charity) and is set up to provide free and low‑cost veterinary care. Reviews suggest it handles a high volume of cases, including urgent presentations, and owners frequently mention long waits alongside staff working through busy clinics.
Concrete examples from recent reviews include
- •Thorough consultations: one emergency visit describes a full history, examination and a clear treatment plan (vet Marilyn is named).
- •In-house diagnostics and treatment being carried out or arranged, including X‑rays, blood tests, scanning and oxygen for a cat in distress.
- •End-of-life support: owners describe being given a separate room, help collecting paw prints and fur, and support with cremation arrangements.
One review alleges the clinic refused to return a found dog and would not look at a photo, which conflicts with many other accounts describing helpful and empathetic staff.
Services
Based on the website summary and the written reviews available to us, owners mention the clinic providing
- •Free and low‑cost veterinary care (PDSA service model)
- •Urgent/emergency presentations (described as being seen when a pet was in distress)
- •Consultations with treatment plans, including thorough history-taking and examination
- •Diagnostics referenced in reviews: X‑rays, blood tests, scans
- •Supportive care: oxygen therapy mentioned for an unwell cat
- •Surgery (owners mention pets undergoing surgeries, and “vets and surgeons”)
- •Nutrition advice for a dog’s recovery
- •Euthanasia and bereavement support, including a separate room and keepsakes (paw prints/fur)
- •Cremation arrangements (requested by owners and facilitated by staff)
People
- •Marilyn (vet) is specifically praised in a recent emergency visit for taking a thorough history, examining the dog, and explaining a treatment plan that reassured the owner.
- •Reception staff are described as welcoming and helpful in multiple accounts (including one owner who highlighted a “lovely” receptionist on arrival).
- •Nursing staff are mentioned in an end-of-life review for gentle handling after a pet had passed, helping the owner collect fur and paw prints, and keeping the dog wrapped in a favourite blanket for collection.
Reviews
Google rating: 4.5 stars from 1,799 reviews.
- •Busy service and long waits are a repeated theme; some owners say to expect to spend much of the day waiting, while others describe the clinic as efficient despite being very busy.
- •Clear explanations and reassurance: owners describe thorough history-taking, exams, and treatment plans that helped them feel their pet was safe.
- •Diagnostics and hands-on care are frequently referenced (X‑rays, blood tests, scans, oxygen).
- •Strong end-of-life care: several owners describe being supported through euthanasia decisions and aftercare (private room, paw prints/fur keepsakes, cremation help).
- •Negative experiences also appear, including one complaint about staff “not listening” and another alleging refusal to return a found dog.
Animals Treated at Community Pet Clinic
Animals We Treat
Companion Animals
Opening Hours – Community Pet Clinic
Opening Hours
Hours
Reviews for Community Pet Clinic
Note: Showing the 5 most recent Google reviews out of 1799 we track in total. Recent reviews may not be representative of overall sentiment.
Billies Cleaners
in the last week
I know they're a charity but they really don't like to listen and wrong 20% of the time
Leslie Sowerby
in the last week
First visit, easy to find. Staff were lovely. It was very busy, efficient service
Daniel Hackett
2 weeks ago
Can be a bit of a wait but they do their best for your pets
Stacey Hinds
3 weeks ago
Joe Hannaway
3 weeks ago
The last vet was very helpful and gave me excellent nutritional information for my dogs recovery. I would be lost without the PDSA. Thank you to the vets.
Joanne Stubbs
in the last week
Emergency visit with our Jack Russell PDSA was busy but staff amazing, reassuring especially Marilyn the vet we saw. Thorough history taken, examination and treatment plan. We were reassured by her plan and went home knowing our pet was safe.
Munzoor Anwar (Bobby)
2 weeks ago
Very helpful, a little busy as you can imagine having to deal with private and pet NHS I guess you could call it. The staff are the best and still so nice, empathetic and friendly, even with some impatient pet owners getting a bit irate with the staff. We were there from open til almost closing time so be prepared to spend your entire day sat in the waiting area. A bit like human NHS I guess lol It's not their fault, they have to get through lots of different animals and also perform surgeries, x rays, bloods etc Thank goodness for places, staff and vets like this 🙏🏽 Oh yeah, it's within an industrial zone so far from anywhere to sit and wait. There a few shops in different directions but you'll need to drive or walk for up to 30mins to the nearest shop which is the petrol station ⛽
Sam
2 months ago
My dog has been found and is at Pdsa Sheffield, they refused to return my dog and refused to see his picture absolutely disgusting behaviour. Refused to show me my own pet. Disgusting behaviour I will take legal actions. Here’s some pictures
Michael M1KEY Hardy
4 months ago
Took one of our cats Bertha who was 14 through as she wasn't right, got there at about 12.30, On reception was a lovely lady. Managed to see a vet who was lovely said our cat needed a scan and bloods doing, also Bertha was put on oxygen. then waited what seemed like for ever, to get the BAD news that it could be a tumour and they didn't think our bertha could handle the operation. So we decided to have her put to sleep, I stayed there while my wife went to pick our son up in Barnsley. Bertha was fetched in and we all petted her and loved her, my wife and son said there good bye's and I stayed with her my little fur baby Bertha went to sleep for the last time. Would have liked to have took our cat local but it was after hours and this was the only vet open. And our cat was in distress. We then said we would like Bertha cremated and put in a nice box. Staff was very helpful and had empathy.
Chloe wigfield (Chlo)
7 months ago
Lovely team, great vets and surgeons. I will be forever grateful for everything they did for my dog. After all his surgeries he had to be put to sleep, we were put in a lovely room separate from a vet room. The vet was nice and the nurse that came in after he had passed was so gentle and lovely, we collected some fur together and did his paw prints, although he was very large they kept him wrapped in his favourite blanket to be collected by the crematorium person. Such lovely, kind and caring people! Thank you from me and my boy, you made the hardest days of my life as easy as they possibly could have been!
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