Community Pet Clinic

Community Pet Clinic in Sheffield is part of PDSA, a charity providing free and low-cost veterinary care. It appears to handle a high volume of cases, including urgent presentations, and many owners describe a busy clinic where waits can be long. Recent feedback still highlights compassionate support, diagnostics, surgery, recovery advice, and sensitive end-of-life care, although some owners report feeling rushed or not fully listened to.

Services

•Free and low-cost veterinary care through the PDSA service model.
•Urgent care for unwell pets, with owners describing pets being seen when in distress and the clinic helping during difficult situations when options felt limited.
•Consultations and treatment planning, including history-taking, examination, explanation of findings, and advice on next steps.
•Diagnostics and supportive treatment, with examples including X-rays, blood tests, scans, and oxygen for a seriously unwell cat.
•Surgery and recovery support, with owners mentioning operations, follow-up guidance, and nutritional advice during recovery.
•End-of-life care and aftercare, including a separate room, help with paw prints and fur keepsakes, and cremation arrangements.

Pricing

No published pricing information is currently available for this clinic.

People

•Marilyn (vet) is specifically praised for a thorough emergency consultation, careful examination, and a treatment plan that reassured the owner.
•Reception staff are often described as welcoming, helpful, and kind, even when the clinic is very busy.
•Nursing staff are mentioned positively for gentle handling and compassionate support during bereavement, including help with keepsakes and collection arrangements.
•Owners also praise the wider vet and surgical team for empathy, clear communication, and support through treatment and recovery.

Reviews

Google rating: 4.5 stars from 1,868 reviews. Recent feedback shows a mixed picture, with many owners valuing the clinic’s caring approach and low-cost model, while others describe communication problems or disappointing consultations.

•Busy but valued service: several owners say the clinic is very busy and waits can be long, though some still describe the service as efficient given the demand.
•Kindness and compassion stand out: positive reviews often mention friendly staff, support during bereavement, and appreciation for a charity service that helps owners struggling with veterinary costs.
•Helpful treatment and recovery advice: owners mention practical care and clear guidance, including recovery support and strong nutritional advice after treatment.
•Some negative experiences are also reported: a smaller group describe feeling rushed or not listened to, concerns about compassion or communication, and frustration around access or catchment issues.

Reviews for Community Pet Clinic

Note: Showing the 10 most recent Google reviews out of 1868 we track in total. Recent reviews may not be representative of overall sentiment.

Clive Wilson

2 weeks ago

What a wonderfully place caring and compassionate run by donations

Megan Wain

4 weeks ago

Wouldnt recommended. We wasnt even in the room 10 mins with the vet. Explaining my older dogs problems. The 'vet' seemed as though she couldnt wait to get us out. I was seriously concerned about him and I felt she was dismissive and un interested. Won't be using again

David Keenan

1 month ago

Really nice amazing staff very friendly and a lifesaver for people who struggle with vets fees

Nic Hague

Please donate.

Diana Petcu

Very disappointing experience with PDSA. Unfortunately, this is not the first time I have been disappointed by their service. I understand that vets need certain information to assess a pet, but I do not think it is reasonable to expect an owner to force a pet to walk when it may be in pain or discomfort. Pet welfare should come first. What is particularly frustrating is that I have always paid the amounts requested for the services provided. I have never expected free treatment or asked for anything without paying for it. After repeated disappointing experiences, I have now lost confidence in the service. I expected better communication, understanding and, above all, more compassion towards pets. Very disappointing and unfortunately not an isolated experience.

Jem Pearson

7 months ago

. No pdsa wàs accepting anywhere so I phoned , they said they shouldn't because I'm not in the catchment area but spoke to the manager and he said yes to call today just make sure u phone early , it's all recorded a deadlock letter and gone to the ombudsman, there's nowhere else I could go I even bought insurance with them, mystery manager Tess is my dog's name and you have probably let her die cos u was in a good mood yesterday, or just like giving hope and ripping it away , IV spoke to the ombudsman to because what u did it wrong , I even bought insurance, that's not gonna help my dog . Probably a surgeon with a god complex and no empathy have fun with the recorded call of her saying the manager said it was ok. It's disgusting if anything happens to my dog I'm going to sue for breach of contract. Jem Pearson RIP TESS SJE HAD HOPE RIPPED AWAY FROM HER TINY PAW

Andrew Wilkinson

Hi

Staff are amazing lost my dog in January and was amazing by helping me with everything thank you

sam pea

halina nur

Got pet insurance now but in the past used this branch Newhall Road Sheffield. All they offered my late pets were steroids and NSAIDs. No preventative care.