Specialist Vets in Sheffield

## Summary Park Veterinary Hospital describes itself as a 24-hour veterinary hospital established in 1985, with its own onsite emergency service running 24/7/365. The website highlights routine care (vaccinations, neutering) as well as complex surgery and diagnostic services. From the latest reviews available, owners most often describe thorough vets who explain options clearly, and repeat-use care (for example, regular monthly puppy visits to adjust flea/worming dosage). Practical set-up details also come up, including a cat-only area in reception. There are also a small number of serious complaints about communication—ranging from a report of a rude call ending abruptly to a detailed allegation of inadequate initial emergency wound treatment followed by difficult billing/complaints handling. ## Services - **Onsite emergency care**: The clinic states it provides its own onsite emergency service **24 hours a day, 365 days a year**. - **Routine preventive care** (website and reviews): - Vaccinations (listed on the website). - Parasite control advice/monitoring (a reviewer describes monthly puppy visits to ensure correct flea/worming dosage). - **Neutering** (listed on the website). - **Diagnostics and complex surgery** (listed on the website). - **Reception set-up noted by clients**: a **cat-only area in reception** is specifically mentioned in a recent review. - **Veterinary Nurse Training facility** (from the structured clinic data). ## People - **Lauren (vet)**: described by one cat owner as “very thorough and responsive,” with a manner that worked well for both cats and owners. - **Eoin (vet)**: credited by a cat owner with being “fantastic and thorough” in “getting to the bottom of the issues.” - **Other staff (reception, nurses, vets)**: multiple reviews describe staff listening carefully and giving “clear options.” One review alleges the opposite on the phone—reporting a receptionist being rude and ending the call. ## Reviews **4.7 stars from 214 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough vets and clear decision-making**: owners mention being listened to carefully and being given clear options; several specifically describe vets being thorough when investigating cat health issues. - **Ongoing, repeat visits for preventive care**: one owner describes monthly puppy check-ins to keep flea/worming dosage correct. - **Considerate handling of cats and older pets**: examples include respectful treatment of an elderly cat with frequent visits, and appreciation for end-of-life support and straightforward advice. - **Clinic environment detail**: a **cat-only area in reception** is highlighted as helpful. - **Communication and complaint handling concerns (minor to severe)**: one reviewer reports a rude receptionist and a call being ended; another detailed 1-star review alleges inadequate initial emergency wound care for a bitten puppy and a difficult dispute about charges/complaints (including mention of mediation and being told they were no longer welcome).

## Summary Medivet High Green – Beech House is part of the Medivet group, although one recent reviewer described it as “independent,” which conflicts with the clinic’s branding and website information. Based on the information available, this practice is set up for routine vet care with access to Medivet’s overnight emergency provision, and it’s also listed as a veterinary nurse training facility. Owners most often name a vet called **Alan** and describe long-term continuity of care (multiple reviews mention using him for years/decades). Specific examples from reviews include: same-day attention for a cat with **blood in the litter tray** with reported improvement within hours; support during a **“sad finish”** for a poorly cat; and **pre-appointment research** leading to a suspected diagnosis and **referral to a specialist** for confirmation (MRI later confirmed a rare brain tumour). One review describes a serious negative experience during a suspected **choking** emergency, including delays due to account lookup and a later deterioration requiring intubation elsewhere. ## Services - **Overnight emergency care access (via Medivet 24-hour centres):** the website states around-the-clock emergency care is available at one of Medivet’s 27 24-hour centres, with an overnight emergency consultation fee applied between **7pm and 9am**. - **General consultations / sick pet assessments:** reviewers describe visits for an unwell cat over a couple of weeks, and assessment/treatment of a cat with blood in the litter tray. - **Urgent presentation described by a reviewer:** one owner brought in a dog they believed was choking (their account describes delays before assessment). - **Referral to a specialist:** one reviewer reports Alan helped with referral to a specialist, with subsequent MRI confirming a rare brain tumour. - **Wildlife intake (as described by a reviewer):** one reviewer says the team took in injured wild birds for assessment and rehabilitation. - **Veterinary nurse training facility:** listed in the clinic’s structured data. ## Pricing - **£130** overnight emergency consultation fee (website states this is a nationwide price for consultations between **7pm and 9am**). - **£32** charge reported by one reviewer for a consultation during a suspected choking incident (single review report). ## People - **Alan (vet):** repeatedly named across reviews. Examples owners give include doing research before an appointment and proposing a diagnosis that later aligned with specialist findings; treating a cat with blood in the litter tray and seeing rapid improvement; and supporting owners through end-of-life care. - **Reception team / vet assistant at the desk:** several reviews mention helpful, professional, and sympathetic front-desk support, including during urgent worry about a cat and when bringing in injured wild birds. One reviewer describes the opposite—feeling the receptionist was dismissive during an emergency presentation and that registration/account checks delayed care. ## Reviews **4.8 stars from 539 reviews.** Themes below are drawn from the latest written reviews available to us. - **Long-term trust and continuity with the same vet (Alan):** multiple owners mention staying for many years/decades and returning with multiple pets. - **Case-handling examples owners highlight:** end-of-life support for a cat; rapid treatment after blood was found in a litter tray; diagnostic thinking plus **specialist referral** (with MRI confirming a rare brain tumour). - **Front-desk experiences are usually praised but not consistently:** several describe reception as professional and sympathetic; one describes a distressing delay and lack of compassion during a suspected choking emergency. - **Urgent-care experience is mixed:** one owner reports being seen and helped quickly for a sick cat; another reports delays, a brief assessment, and later emergency escalation elsewhere.

## Summary Ark Veterinary Surgery is a long-established practice (over 50 years) that treats companion animals and explicitly includes exotic pets. The website states it provides 24-hour care and advice, and it holds **RCVS Tier II status as a small animal general practice**. From the latest reviews, it appears particularly set up for **exotics and small mammals** alongside routine pet care, with repeated mentions of detailed owner education and practical aftercare support. Concrete examples include: - Ongoing reptile and tortoise care with husbandry guidance (e.g., bearded dragons, tortoises). - Rabbit dental work, including a **dental abscess removal** with clear explanations of the procedure. - A **nurse phone call the day after** a procedure, and an **aftercare demonstration recorded** for an owner to refer back to. - Rapid response to an emergency case involving **rat poison ingestion**. ## Services - **24-hour care and advice** (stated on the clinic website). - **Exotic pet veterinary care** (repeated in reviews), including: - Reptiles: bearded dragon consultations and education; blue tongue skink treatment for **stuck shed**; tortoise care over an extended period with owner training on husbandry. - Birds: treatment that an owner credits with saving a **parrot**. - **Rabbit care**, with specific mention of **dental abscess removal** and detailed aftercare instruction. - **Emergency treatment**, with a review describing rapid, “no fuss” handling of suspected/confirmed **rat poison ingestion**. - **Euthanasia**, described in a review involving a very ill mini bearded dragon, with staff noted as compassionate. ## People - **Inigo (vet)**: mentioned multiple times for exotics and rabbits. Owners describe: - Clear explanations of procedures (including rabbit dental abscess surgery). - Patience and a non-judgmental manner. - Detailed education for owners (e.g., reptile/tortoise husbandry and prevention advice). - Sustained involvement over months for a tortoise case. - **Brian**: thanked by name alongside Inigo in a review about saving a parrot. - **Nursing team**: a **follow-up phone call the day after** a procedure is described as “invaluable” by one owner. - **Reception team**: described as friendly and understanding, including accommodating a late arrival and still getting the pet seen promptly (per one review). ## Reviews **4.4 stars from 415 reviews.** The latest written reviews available to us focus heavily on exotic-pet expertise, clear communication, and specific aftercare support. “Themes below are drawn from the latest written reviews available to us.” - **Exotics knowledge and education**: owners of reptiles and birds repeatedly mention learning how to improve husbandry and prevent issues returning. - **Clear aftercare support**: examples include a **recorded aftercare demonstration** and a **next-day nurse follow-up call** after a procedure. - **Successful interventions in specific cases**: rabbit dental abscess removal, treatment for stuck shed in a skink (toe saved), and emergency treatment after rat poison ingestion. - **Compassion in difficult moments**: one review highlights supportive handling of euthanasia for an ill exotic pet.

## Summary Croft Veterinary Centre is described on its website as an **independent, family-run practice** (established in **1992**). It appears set up for both routine care and more involved diagnostic/surgical cases, with the clinic highlighting **in-house diagnostic imaging (X‑ray/radiography, ultrasound and endoscopic imaging)** and **in-house analysers**. In the latest reviews available to us, owners repeatedly mention **same-day appointments** when worried about a pet, and vets who **talk through treatment options** rather than presenting a single plan. One review gives a detailed example of a stressed cat being **kept in for sedation, X‑rays and medication**, with the owner reporting the cat settled comfortably afterwards. ## Services From the clinic website: - Veterinary consultations and **nurse consultations** - **Weight clinics** - **Dental checks** and dentistry - **Diagnostic imaging:** ultrasonography, radiographic imaging (X‑rays), and endoscopic imaging - **In-house analysers** (on-site testing capability is implied by this wording) - **Blood sampling** - Surgery, including: - **Neutering** - **Mass removals** - **Orthopaedic surgery** - “The Croft Club” described as “complete care for your pet” (no plan details or pricing provided in the available summary) - A **virtual tour** is mentioned on the website From reviews: - Same-day assessment for a cat with concerns mentioned - Sedation, **X‑rays**, and medication provided for a cat in one described visit Emergency/out-of-hours: - The website references care ranging from routine treatment to an “**emergency life-saving operation**,” but **does not state specific emergency or out-of-hours arrangements** in the available information. ## People - **Charlotte (vet)** is named in a review for handling a very car‑stressed cat by keeping the cat in for **sedation, X‑rays and medication**, with the owner highlighting the pet’s calmer recovery afterwards. - Across multiple reviews, owners describe vets as willing to **explain things clearly** (including for kittens) and to **discuss treatment options**, with reception staff described as **welcoming**. ## Reviews **4.8 stars from 93 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Same-day appointments** are mentioned more than once for worried cat owners. - Owners describe **clear explanations** (including for first-time visits with kittens). - One detailed account describes a vet arranging **sedation and X‑rays** for a stressed cat and providing medication, with the owner reporting the cat rested comfortably afterwards. - Multiple reviews mention staff being **welcoming** and the clinic environment as **clean and airy**.

## Summary Calder Vets Ltd is part of the Calder Vets group (as described on the practice website) and presents itself as a modern practice set up for routine care plus in-house diagnostics and surgery, with access to 24/7 emergency care via Dewsbury Hospital. The website highlights dental care in dedicated suites, digital radiography, and in-house lab testing, alongside routine consultations, vaccinations and parasite control, and a stocked pharmacy/prescription diets. From the latest reviews available, owners repeatedly mention vets taking time to explain options (including recommendations for a dog’s future health) and continuity with the same vet for repeat visits (named vet “Michael” is mentioned). One detailed negative review describes problems with record-keeping and communication around insurance claims and prescriptions, including emails not being answered over months, which conflicts with the otherwise positive reports of helpful, responsive staff. ## Services Based on the clinic’s website summary and the latest written reviews available: - Routine consultations and health checks - Vaccinations and parasite control - Neutering and other surgical procedures - Dental care (website mentions dedicated dental suites) - Diagnostics including digital radiography (X-rays) - In-house laboratory testing - Pharmacy and prescription diets - Pet health advisory service - Home visits (by arrangement) - Referral/access to 24/7 emergency care at Dewsbury Hospital (as stated on the website) - Treatment of rabbits is specifically referenced in reviews, with one owner choosing the practice due to concerns about “exotic” pet expertise ## Pricing - One reviewer compares pricing to another practice and says they are willing to pay “the same annually” at Calder Vets instead of a “lifetime vaccinations for a 1-off £99” elsewhere (no Calder Vets vaccination price is stated). - One reviewer describes a quote as “extortionate” and felt “the number of procedures suggested” was a downside (no amounts are given). ## People - **Michael (vet)**: Mentioned by name as a vet seen multiple times; the owner valued seeing the same person who “understands our pets needs combined with ours,” and said he was “great with our dog.” - **Ansorie, Amy and Julie (roles not specified)**: Thanked by name in a detailed rabbit review for attention to detail and clear explanations; the reviewer also notes staff stayed beyond closing time to work on their rabbit. - Reception staff are repeatedly described as friendly/helpful in multiple reviews; one negative review alleges reception/practice communication failures (no written reply to emails over ~6 months, and conflicting information by phone). ## Reviews **4.7 stars from 157 reviews.** Themes below are drawn from the latest written reviews available to us. - Clear explanations and options during consults (e.g., recommendations and choices discussed for a dog’s future health; detailed explanations for rabbit care). - Staff friendliness across reception and clinical team is a frequent point (welcoming atmosphere, “went above and beyond”). - Continuity of care is valued when owners can see the same vet (specifically mentioned with vet Michael). - Mixed experiences on costs and recommended procedures: one review complains about “extortionate” pricing and too many procedures suggested. - One detailed complaint describes serious administrative/communication issues (record-keeping, insurance claims made without consent, prescription dosing/cost concerns, and unanswered emails over months), which contrasts with the largely positive service reports.